NEW: BES 5.0 Training Available!
- How much time is wasted trying to find BES features?
- Are you getting the most out of your BlackBerry’s?
- Do you know the full capability of your BES?
- How many of your IT staff are BES experts?
- Do you have a training program in place?
Phonenomena have partnered with Australia’s leading BlackBerry trainers and the only BlackBerry Certified BRONZE Alliance Member in Australia to bring you a value packed training course! This special discounted course is only available through Phonenomena!
Who Should attend:
IT staff who:
- Manage a BES
- Manage Devices
- Manage Users
- Manage IT policies and security
1-day Course includes:
- BlackBerry Infrastructure Overview
- Exploring BlackBerry Manager
- Managing Administrative Roles
- Managing Device Users
- Managing IT Policies
- Managing BlackBerry Devices
- Course includes all training materials
(See full agenda below)
Details
Next Public Courses:
Sydney: Please email us for the latest dates sales@phonenomena.com.au
Please enquire about other dates or city availability as courses are subject to sufficient demand and can be run earlier. Call 1300 721 281.
How much:
* $999 ex per attendee (10% discount for more than one per company)
* $2,495 ex on your site using your BES environment - available any date
How to book: Fill out the form below
BES training is critical to your organisation for the following reasons:
- Improve response times and service levels
- Minimise future IT costs in administration time and training
- Train the trainers
- Minimise device roll out time & costs
- Ensure best practices are followed
- Minimise risk of errors
- Minimise security risks
- Maximise the return on your investment in your BlackBerry infrastructure
Course Agenda:
Administration and Support of BlackBerry Enterprise Server v5.X.X
1 Day - 6hr session (max 10 attendees per session)
1. Introduction the BlackBerry Enterprise Solution
- BES Solution Architecture
- About BES - for your Architecture
2. Introducing the BlackBerry Enterprise Server (BES)
- BES Components
- Remote Components
3. Exploring the BlackBerry Manager
- Data the BES does NOT Backup
4. Managing Administrative Roles
- Administrative Roles
- Adding Users to Roles
- Authentication Credentials
- Managing Roles
- Role Matrix
5. Managing BlackBerry Device Users
- Adding Users
- Customizing Data Synchronization
- Managing Users
- Managing User Groups
- Managing Applications
- Managing Software Configurations
6. Managing IT Policies
- Controlling which Devices can connect to the Server
- Controlling device and desktop software behaviour
- Controlling custom applications using IT policy rules
- Create an IT policy
- Assign an IT policy
- Managing IT policies
7. Managing BlackBerry Devices
- Loading user messages onto BlackBerry devices - 3 Options
- Protecting lost and stolen devices
- Issuing existing BlackBerry devices to new users%
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