Blackberry End User Training
Who:
- Blackberry Users who wish to:
- Learn about their devices for the first time &/OR
- Learn the most efficient way to use their device &/OR
- Learn how to perform basic troubleshooting to minimise downtime
When: On request
Where: At your offices
How much: $2,295 ex GST (max 10 attendees)
How to book: Fill out the form below
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Agenda - 2 hour course
1. Handset Overview - Device Hardware - Keyboard & Unit
2. Troubleshooting Overview for End Users
- Process of troubleshooting a Handset when it does not appear to be working & Accessing Help
- Manually Synchronizing Data
3. Home Page
- Moving and Hiding Icons
- Themes
4. Address Book
- Entering Addresses
- Checking the User Setup Profile for the Address Book
- Tips and Tricks on Adding Addresses
- Accessing the Global Address Book
5. Messages
- Sending a Message
- Checking the User Setup Profile for Messages
- Tips and Tricks on Sending Messages
- Tips and Tricks on Viewing Attachments
- Filing Messages using Folders
- Managing Deleted Items Folder Size
6. Telephone
- Making & Receiving a Phone Call
- Tips and Tricks on using the Telephone
- Entering Quick Dial Numbers
- Placing a Call on Hold & Accessing other Icons whilst on the Telephone
7. Calendar
- Entering Appointments
- Checking the User Setup Profile for the Calendar
- Tips and Tricks on using the Calendar
8. Browser
- Accessing the BES Browser
- Checking the User Setup Profile for the Browser
- Tips and Tricks on using the Browser
9. Options & Profiles
- Accessing the Options Menu
- Review of core areas including Security; Owner; Auto On/Off
- Accessing the Profiles Menu
- Review the way in which to Edit the Profiles
Attendee Profile
- Blackberry Users who wish to:
- Learn about their devices for the first time &/OR
- Learn the most efficient way to use their device &/OR
- Learn how to perform basic troubleshooting to minimise downtime