Pentagon
At Phonenomena we take care of all things Telstra and all things mobility for you
You have the choice of our Enterprise Services – that normally come free with your standard Telstra contracts
Or our Pentagon Managed Mobility Services – which truly leverage our expertise
ENTERPRISE SERVICES
Customer Care Team
Named Support
Business Hours
Consultancy
Project Management
Lifecycle Management
PENTAGON PROGRAM
Priority Care
End User Support
24-hr Care
Asset Management
MDM
Professional Services
PENTAGON MANAGED MOBILITY OVERVIEW
End User Support
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- End User Support
- Dedicated 1300 & Email
- Online Service Portal
Priority Care
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- Priority Ticketing
- Enhanced Paid SLA’s
- Online Service Portal
- Dedicated 1300 #
24-hr Care
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- 24-hour care option
- Direct line to support team
- Business critical issue resolution
MDM
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- Outsourced management of Mobile Device Management
- Onboarding users + Move’s Adds and Changes
- Policy Creation and Profile Implementation
- App Publishing Support
Asset Management
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- Online Asset Register
- Cradle-to-Grave Device Tracking
What’s Your Main Mobility Problem?
